Refunds

Last updated: December 08, 2025

We Design Motion is dedicated to delivering high-quality video templates, customization tools, and free educational resources. We stand behind our products with a 30-day money-back promise.

Eligibility for a refund

You’ve experienced technical issues with the product
The product doesn’t work as described
You purchased the wrong version (before download)

When refunds are not available

After 30 days from purchase
If our support team has successfully resolved your technical issue
If terms of service are breached (unauthorized sharing, etc.)

How to request a refund

To request a refund, please contact us at contact@wedesignmotion.com. Include the reason for the refund and any relevant details (e.g., error messages, screenshots, or proof of issue) in your request.

Refund processing

Refund requests will be processed within 30 business days. The refund will be issued to the original payment method used for the purchase.

Important note

We reserve the right to deny a refund if we believe that the request is fraudulent or abusive.

We hope this refund policy is fair and transparent. If you have any questions, please do not hesitate to contact us.